Privacy Policy

1. INTRODUCTION

ShibeFanClub ('SFC', 'we', 'us', or 'our') collects data in the course of operating our esports organization and community. We want to keep that data safe and secure. We want to give the people to whom that data relates visibility and control over the use of their data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our Discord server, participate in our tournaments, or purchase our services.

2. COLLECTING YOUR INFORMATION

As you interact with us, we may collect and process a wide range of personal information about you. This includes:

• Identity Data: Name, username, gamer tags (e.g., Riot ID, PUBG Mobile ID), and Discord ID.
• Contact Data: Email address and social media handles.
• Financial Data: Payment card details (processed via third parties like PayPal/Stripe) and transaction history.
• Technical Data: IP address, browser type, time zone setting, and device data when you access our website.
• Usage Data: Information about how you use our website, discord channels, and services.
• Tournament Data: Rank, level, region, and gameplay statistics required to verify eligibility for our events.

3. HOW WE USE INFORMATION

We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform a contract: e.g., delivering a Boosting Service or administering a Tournament you have entered.
• Legitimate Interests: To manage our relationship with you, improve our services, and prevent fraud or cheating.
• Legal Compliance: To comply with a legal or regulatory obligation.

Specifically, we use your data to:

• Process and deliver your orders (Memberships, Boosts).
• Manage tournament brackets, prize payouts, and verify winners.
• Moderate our community (Discord) to prevent toxicity and harassment.
• Send you important updates regarding service changes or rulebook updates.

4. DATA SHARING

We do not sell your personal data. However, we may share your details with external parties to help us run our organization. These parties include:

• Service Providers: Platforms that help us run the org, such as Discord (community) and payment processors (PayPal/Stripe).
• Game Developers: We may be required to share winner details with game publishers (e.g., Tencent, Riot) for prize verification or anti-cheat investigations.
• Law Enforcement: If required by law to prevent crime or fraud.

5. CHILDREN'S PRIVACY

Our services and competitions are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it immediately.

6. DATA SECURITY AND RETENTION

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those administrators and contractors who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. COOKIES

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. We use standard analytics cookies (e.g., Google Analytics) to track visitor usage anonymously.

8. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your personal data. If you wish to exercise any of these rights, please contact us.

9. CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us via our official Discord server or email: tankifighter@gmail.com.